Email

Professional email addresses on your own domain

With Premium, your site sends and receives email from its own domain, like [email protected], instead of the platform address. Connect the domain, create the addresses you need and read everything in the site inbox.

What you get

  • DNS records handled

    For a domain bought in Website we add every record ourselves. For a domain from another provider you see each record with its purpose and whether it has been found, and we keep checking on our own.

  • Your current email stays safe

    If the domain already receives email somewhere else, nothing changes without your say. Use a subdomain such as mail.yourshop.com, or choose Move all mail here when you really want to switch.

  • Several addresses, one inbox

    Add addresses like info, orders or bookings, give each one a sender name and make one primary. Their email lands in the site inbox, and your functions and the AI send from the primary address.

How it works

  1. 1

    Step 1

    Connect the domain

    With Premium on your account, open Email in Studio and choose Domain under Manage. Type your domain or a subdomain and click Connect domain.

  2. 2

    Step 2

    Add the DNS records

    On a domain bought here the records are added for you. Otherwise, add the records we list at your DNS provider. Receiving starts first, and sending turns on once the DKIM signature is confirmed.

  3. 3

    Step 3

    Create your addresses

    When the domain shows Active, open Addresses, click Add address and pick a name like info. You can also ask the AI in the chat to connect the domain or to create an address for you.

Frequently asked questions

Upgrade to Premium, open Email, choose Domain and connect your domain. Add the DNS records we show, or let us add them if you bought the domain in Website, then create addresses like [email protected] under Addresses.

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