Can the AI send a text without asking me?

No. Every text first shows up as a card in the chat with the number and the message, and it goes out only after you click Confirm.

Can visitors call me through Dialpad from my website?

Yes, through your number: the AI can add it as a tap-to-call link. The call then reaches Dialpad like any other call, the website itself does not connect to Dialpad.

CommunicationDialpad

Dialpad with Website: what customers ask you, answered on your website

Your customers already tell you on the phone what they want to know. Connect Dialpad and the AI uses your calls and messages to write the answers your website is missing.

Create your site for free Integrations

What you can do

Your numbers on the website
The AI reads your Dialpad numbers and puts the right one on the Contact page, in the header and in a tap-to-call button.
Questions from calls and texts
The AI goes through your recent calls and text messages and finds the questions customers ask most, ready for an FAQ page.
Texts after you confirm
Ask the AI to text a customer, like the link to your new booking page. The message goes out only when you click Confirm.

What you can ask the AI

Examples to type in the chat once the app is connected to your website.

Put my main Dialpad number on the Contact page and in the footer, with a tap-to-call button.
Look at this month's text messages and write an FAQ from the questions customers ask most.
Send a text to +383 44 123 456 with the link to our new booking page.

How to connect it

1
Step 1
Open Integrations
In Studio, open Integrations in the website where you want to use Dialpad and find it in the Browse tab.
2
Step 2
Click Connect
Click Connect, sign in to your Dialpad account in the window that opens and approve access. The connection applies to this website only.
3
Step 3
Ask the AI
In the chat, say what you need from Dialpad. The AI reads what it needs and asks for your confirmation before any action in the app.

You stay in control

The AI reads your data directly when it needs it, but anything that sends, changes or deletes something in the app waits until you confirm it in the chat. Your data stays private and never shows up on your website unless you ask for it.